Privacy Notice


INTRODUCTION AND GENERAL TERMS

Trinity Clinic is committed to protecting your personal information when you are using our services. This Privacy Policy relates to our use of any personal information we collect from you via interview at the clinic. It also relates to our use of any personal information you provide to us in person, by phone, SMS, email, in letters and other correspondence. This Privacy Notice explains the following: Trinity Clinic is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all applicable laws concerning the protection of personal information, including the GDPR legislation.

WHAT INFORMATION WILL TRINITY CLINIC CHIROPRACTIC COLLECT ABOUT ME?

You are present when your record card is completed during the initial consultation. Completed patient record cards are stored (contact details, description of condition, medical history) as paper copies, in locked filing cabinets. When the clinic room is not being used by the chiropractor, it is locked. Contact details (name, mobile number and e mail address) are held electronically on the practice principals phone and laptop..

HOW WILL TRINITY CLINIC USE THE INFORMATION IT COLLECTS ABOUT ME?

Information collected on the record card during the initial consultation will only be used by the chiropractor in order to get an overall picture of your health and specific detail about your reason for attending the clinic. This will enable the chiropractor to make a working diagnosis which will inform the appropriate chiropractic care, including number and frequency of appointments. Your information will be updated at each appointment. This will include how you respond to chiropractic care. You will also be asked if anything has changed regarding your health and personal information e.g. address and contact details. Personal data will not be processed electronically, merely used by the chiropractor to aid diagnosis and direct treatment.

HOW DO I GIVE CONSENT?

New Clients: Clients are asked to provide information in order to complete their record card. They then sign to give consent to be examined and treated.

WHEN WILL TRINITY CLINIC CONTACT ME?

You will be contacted via phone, SMS or e-mail to book and confirm appointments and for periodic reminders, as agreed with your chiropractor

WILL I BE CONTACTED FOR MARKETING PURPOSES?

No, although there will be general Facebook marketing on Trinity Clinic's page and also on which is available for all to see if desired

WILL TRINITY CINIC SHARE MY PERSONAL INFORMATION WITH ANYONE ELSE?

Information will not be shared unless you have requested sharing information with another therapist/GP/Consultant or if you suffer a medical emergency in the clinic

WHAT IF I AM A CLIENT AGED UNDER 16?

Parent/ Guardian signed consent will be required if you are under 16. Children's personal data is stored in the same way as adult data. It is only used by the chiropractor to aid diagnosis and direct treatment.

HOW LONG WILL TRINITY CLINIC KEEP MY INFORMATION?

Record cards will be archived or destroyed in accordance with GCC guidance. Record card information can only be deleted in accordance with GCC guidance. Currently, this information has to be held for 8 years after the last client appointment.

CAN I FIND OUT WHAT PERSONAL INFORMATION TRINITY CLINIC HOLDS ABOUT ME?

Client record cards can be accessed upon request, within 1 month of the request being made, free of charge.

DATA BREACHES

A data breach could only occur if record cards were taken from the locked cabinet in which they are stored. If this happens the ICO and affected clients would be notified where feasible within 72 hours unless the breach is unlikely to result in risk to individuals.

CONTACTING TRINITY CLINIC ABOUT THIS PRIVACY POLICY

Sara Hadfield is assigned the role of Data Protection Officer. Contact details are: Trinity Clinic, Moss Bank, Green Lane, Llangollen, LL20 8TB Tel: 01978 862721

 
Practice Information
Privacy Notice
FAQs
Links
About Me
Contact
Site Map
Share